Can I change or cancel my order?

  • If you need to cancel or update your order, please reach out to us as soon as possible through our Contact Us form (linked here).
  • Cancellations and/or address changes are not guaranteed, even if you contact us right after placing the order. We'll do our best to accommodate requests where possible.
  • Once your order is placed, we cannot make any updates including changing items/shades, adding or removing items, including free gifts and samples.
  • Once an order is cancelled, it cannot be reinstated.

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