The returns policy may vary depending on the promotion. Please see the details below:
| Promotion | Can I return items purchased? | Notes |
| National Lipstick Day - July 2021 | Yes - standard policy applies | Free items must also be returned for a full refund |
| Loyalty Week - July 2021 | Yes - standard policy applies | Standard exclusions apply - see here |
| Mystery Bag - May 2021 | No - All sales are final | No refunds or exchanges |