Your return label should be valid for the items you are returning. If for any reason the courier (UPS or DHL) state that your return label is not suitable and cannot be used, please let us know as soon as possible so we can resolve this for you. You can use the CONTACT US form below.
In this instance, we would not recommend for you to pay for the return as we cannot confirm that this payment would be reimbursed. We are sorry for this inconvenience.